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DRAGON X2S
za / iz / z / od Mika, 13. apr. 2018
Dark lenses were already in scratches and missing the plastic foil protecting the lens (already used?).
Blue tomato game me only two options: I return the glasses or in the next order I receive 20€ discount. I chose to return the glasses and I had pay 34€ postal fees for nothing.
Ti je bilo v pomoč?
za / iz / z / od , Blue Tomato, 17. apr. 2018
Hi! We would like to apologize since the glasses were scratched, of course this should´t happen when goggles are ordered. I can assure that the goggles were not used before, apparently the scratches happened doring transporting. Sorry for the inconveniences! If you want, we can send a new pair. Best Regards, Boris, BT CUSTOMER SERVICE