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Mode et tarifs de Livraison


Nous vous proposons différentes options d’envoi:

Livraison standard

COSTS

89 kr - Free shipping on orders over 1299 kr

TRANSIT TIME*

3-6 business days

DELIVERY

FedEx

  • Delivery on working days from Monday to Friday.
  • If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
  • Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.

DPD PostNord

  • If nobody is present at the given address during delivery time, the deliverer will leave a notification and your parcel will be stored at the nearest parcel shop branch, where it will be available for pick up for about 10 days.

NOTE:

  • We understand that receiving your order promptly is important to you. To ensure the quickest delivery possible, we may ship items from your order separately. As a result, you might receive multiple deliveries, possibly through different carriers and methods, each with its own delivery time. Rest assured, we'll provide you with individual tracking information for each shipment, so you can monitor the progress of your items every step of the way.
  • Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped from the shop directly.
  • Please enter your phone number and email address in the checkout process, so we can notify you as soon as your parcel is on its way. It also helps us to quickly clarify any questions about your order and provide you with the best service possible.

RETURNS

Find out more details under returns.

Shop Delivery

You can collect your order in one of our shops free of charge. Simply select “Collect in store” as delivery option in the last step of the checkout process and pick your shop location. We will send you an email as soon as your goods are ready for pick up. You can easily try on the goods and return them if necessary.

An overview of our shops can be found at Blue Tomato Shops.

Shop delivery is NOT available for:

  • Payments via Klarna
  • Surfboards and SUP boards
Livraison express

COSTS

109 kr

TRANSIT TIME*

1-3 business days

DELIVERY

  • Delivery on working days from Monday to Friday.
  • You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
  • Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
  • Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped via standard shipping. We apologise for the inconvenience.

RETURNS

You can find further information under Returns.

Surfbrädor & Stand Up Paddle Brädor & Otympliga Föremål

SURF- & SUP-BRÄDOR & OTYMPLIGA FÖREMÅL
Vi levererar surfbrädor, SUP-brädor och otympliga föremål (t.ex. surfbrädesväskor, resväskor med hårda fodral osv.) via FedEx Freight.

KOSTNADER

  • upp till 4 399 kr: 599 kr
  • 4 400 - 8 800 kr: 499 kr
  • från 8 800 kr: 399 kr

LEVERANSTID*
3-7 arbetsdagar

LEVERANS

  • Leverans på arbetsdagar från måndag till fredag.
  • För att säkerställa en smidig leverans, ange ditt telefonnummer tillsammans med adressen i order processen, eftersom en överenskommelse om leveranstid sker via telefon. Om det första leveransförsöket misslyckas, kan en upphämtning vid den ansvariga terminalen eller ett andra leveransdatum ordnas.

RETURUNDANTAG
Du måste betala kostnaden för returförsändelsen.

 

Paketspårning

Du kan se statusen för din beställning genom ditt kundkonto eller under Spåra beställning.

När ditt paket har överlämnats till leverantören hålls du uppdaterad om leveransstatusen genom att använda pakettjänstens spårningsverktyg med ditt orderspårningsnummer:

 

 

Vänligen kontakta vår kundtjänst om du har några andra frågor.

*TRANSPORTTID

Tiden som leveransservicen behöver för att leverera ditt paket. Mer information finns under Leveranstider/Tillgänglighet.