Frequently Asked Questions - Vouchers
How many vouchers can I use per order?
A maximum of 10 vouchers can be redeemed but there can only be one promotional or marketing voucher per order.
I have a credit voucher. How can I use it?
You can redeem your credit voucher, reclamation, or return voucher online or in-store in Austria, Germany, the Netherlands, Belgium, Norway, Sweden, Italy, and Finland.
For online purchases, enter the voucher code, value, and name in the “Comment” field (Step 4 of checkout). If the voucher covers the full amount, select “prepayment/bank transfer” as your payment method. For partial payments, choose Credit Card or PayPal—once the voucher is applied, we’ll refund the corresponding amount.
In-store, simply provide the voucher code, value, and name at the counter.