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How can I pay?


The information below refers to the payment options in Germany.

Credit card

We accept the following credit cards: Visa, MasterCard, Diners and American Express.

Payment
Choose the payment option "credit card" during the ordering process. After verifying the order you will be lead to a page where you can enter your credit card details. We suggest that you have your card details (card company, name of the card owner, card number, date of validity and the safety code) on hand. As soon as you have fully entered this data, your order will continue being processed.

The sum of the order will only be reserved on your credit card first, and therefore it will not be withdrawn right away. Your credit card will only be charged once your items are sent. In case the order fails in any way, your credit card will not be charged.

100% Safe Payments
Your safety is our highest priority, and that is why we use great caution and the highest safety standards while dealing with your personal data. For safe transferring of customer data during the ordering process and especially credit card details, we use a secure transfer method – the “Secure Socket Layer” (SSL) connection. If you are still unsure, you can also give us your card details “offline”. To do this, choose advanced payment and complete your order. Next, you can share your credit card data (name of the card owner, card number, date of validity and the safety-code) by telephone!
With this method we can carry out your order without electronically transferring your credit card information.

Safety Control
In some cases, we might implement a credit card check for safety. You will be informed by e-mail about this. In these cases we simply require a copy of the front and back side of your credit card (so that the number and card owners’ name are legible) as well as a copy of a current ID (Official ID, Passport or drivers license). You can send us the copies by mail or fax.
This process only needs to be carried out in rare cases, and is implemented for your safety, to make sure that no one else tries to shop with your credit card!

Mastercard Secure Code / Verified by VISA
This is a safety code activation by your credit card provider.
Here you can find all information about activating the code during payment, or how you can skip this step.

Please note that our bank only works with Euro. In case you're paying with a different currency, additional cost may be incurred.

Prepayment

If you choose “Prepayment” for your order, you can transfer the the total of the order to our bank account. As soon as we have received the transfer, your order will continue processing.

Payment
While ordering, choose “Prepayment”. After you have confirmed the order, you will be sent further information regarding the payment by mail.
Next, simply transfer the sum of your order to our bank account. Please make sure the payment involves “no charge to the recipient”.
We suggest noting your order number and the name you ordered with on the bank transfer (e.g. Jon Doe 10015000), to ensure the payment is recognized promptly.
As soon as the transfer has reached our account, we can continue carrying out your order. Please note that due to various factors, in some cases it might take up to 4-5 workdays before we receive your payment.

Here you can find our bank details!

Please note that our bank only works with Euro. In case you're paying with a different currency, additional cost may be incurred.

Sofortüberweisung

Sofortüberweisung is one of the easiest and safest online payment services with TÜV-certified data protection. The transfer will be made in real time and therefore is faster than prepayment. You do not need to register or open a temporary account or enter your credit card details. All you need is an internet banking account.

Sofortüberweisung is a free service without hidden transaction costs.

Payment process
During the ordering process, please choose ‘Sofortüberweisung’ as your payment method. Once you have confirmed the order, you can log in with your account number and sort code and confirm your payment by PIN and TAN.
Please indicate your order number and name on your transfer receipt to help us process your payment more quickly (e.g. Max Mustermann 10015000). As soon as the payment has reached our account, we will continue to process your order.

Click here for our bank details!

Purchase on account

In cooperation with BillPay we offer you purchase on account as payment option.

With purchase on account you only pay for the goods when you receive them (within 30 days from date of invoice) and also only for the items you actually keep. So you can try and review the ordered goods at your leisure before you settle the bill.

Requirements

  • You are 18 years or older
  • Your delivery and billing address are located in Germany
  • Your order value is less than EUR 850
  • The order doesn’t contain gift vouchers
  • Your data lead to a successful identity and credit check

 

Procedure

Ordering Process:

Choose the payment option „purchase on account“during the ordering process. BillPay is verifying and evaluating your data (credit check). If the verification was successful you can finish the order with your desired option „purchase on account“.
(Please note, it is an automated verification and Blue Tomato does not have any influence on the result. Find out more about the credit check here.)

Order confirmation:

After sending the order you will receive an order and shipping confirmation by email from Blue Tomato as ususal. The order confirmation contains already all the information for settling the invoice amount. Just a few days later you should receive your order. Inside the package, you will find a printed version of the invoice with all the details for the payment.

Payment:

Please pay the invoice amount directly to our partner BillPay within 30 days after the invoice date.

You can find all the necessary payment details (IBAN, BIC, payment reference, etc.) on the invoice. For general questions about BillPay or the payment contact the BillPay customer service.
 

Payment upon delivery

When paying upon delivery, there will be a charge additional to the delivery charge due to the “payment on delivery” option. The cost of “payment upon delivery” and delivery itself are always unrelated to the price of your order. Here you can find all details regarding costs.

The courier will charge you the price of the order when it is delivered to your door. This means that you can practically pay for your order at your doorstep.

Note the following:

  • Someone must be present at the delivery address in order to receive and pay for the package. You can also name an alternative address (e.g. your workplace, your neighbor, etc.).
  • Payment upon delivery packets cannot be sent with express delivery.
PayPal

PayPal is an online payment service with which you can transfer money easily, safely and fast. All you need is a PayPal account, which works like an online bank account. Registering for PayPal is free! You simply need to save your account data once, and can then safely shop in any participating online shop without having to re-enter your account details every time.

Payment
If you would like to pay with PayPal, choose the payment option “PayPal” during an order. After confirming the order you will promptly be lead through the payment process without having to enter any further information. As soon as you have successfully completed this process, your order will continue to be processed.

If you have not completed the payment while creating your online order, you can do this any time afterwards. To do this, go to “My Account”, then "Orders" and then click on “Not yet paid – Pay now”. Your order will be processed as soon as you have completed the payment.

Paying with PayPal is also possible by telephone or e-mail. You will then be sent a link through which you can carry out the payment via PayPal.

Please note that our bank only works with Euro. In case you're paying with a different currency, additional cost may be incurred.

PayPal Express

With PayPal Express you can access your PayPal account directly.

Payment
You can find the PayPal Express button in the registration window. By clicking on this button you are forwarded to your account. All you have to do now is log in and confirm the purchase. All required details are directly imported by PayPal which means you do not have to enter them again. You can still make changes to your delivery address during this step. All details are then stored in your PayPal account for your next purchase.

You can once more check all the details in the overview and then confirm your purchase by clicking on the “Order now” button.

How does PayPal Express work?

  1. Add all articles to the basket
  2. Click on the “Checkout” button and the registration window pops up
  3. Hit the PayPal Express button and log in at PayPal
  4. Change delivery or billing address if necessary
  5. Choose the shipment method
  6. Confirm order (The payment at PayPal is only triggered now and your order is completed)

Please note that our bank only works with Euro. In case you're paying with a different currency, additional cost may be incurred.

Amazon Pay

With Amazon Pay you can access your Amazon account directly, all address and payments information will be transferred automatically.

Attention: You need an Amazon customer account to use this option.

Payment
Please find the Amazon Pay button in the registration window. By clicking on this button you are forwarded to a login popup. Just log in with your Amazon login and confirm the purchase. All required details are directly imported to our Checkout form by Amazon so you do not have to enter them again. However, you can still change your delivery address during this step.
You can once more check all the details in the overview and then confirm your purchase by clicking on the “Order now” button.

How does Amazon Pay work?

  1. Add all articles to the basket
  2. Click on the “Checkout” button and the registration window pops up
  3. Hit the Amazon Pay button and just log in with your Amazon login data
  4. Change delivery or billing address if necessary
  5. Choose the shipment method
  6. Confirm order (The payments at Amazon is only triggered now and your order is completed)

Attention:

It is not possible to redeem a voucher while using Amazon Pay as payment method.