Tipo di spedizione & costi
Offriamo i sequenti modi di spedizione/consegna:
COSTS
€ 9.90 - Free shipping on orders over € 100
TRANSIT TIME*
3-5 business days
DELIVERY
FedEx
- Delivery on working days from Monday to Friday.
- If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
NOTE:
- We understand that receiving your order promptly is important to you. To ensure the quickest delivery possible, we may ship items from your order separately. As a result, you might receive multiple deliveries, possibly through different carriers and methods, each with its own delivery time. Rest assured, we'll provide you with individual tracking information for each shipment, so you can monitor the progress of your items every step of the way.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped from the shop directly.
- Please enter your phone number and email address in the checkout process, so we can notify you as soon as your parcel is on its way. It also helps us to quickly clarify any questions about your order and provide you with the best service possible.
RETURNS
Find out more details under returns.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped via standard shipping. We apologise for the inconvenience.
RETURNS
You can find further information under Returns.
SURFBOARDS PIU' CORTE DI 6’1
Le spese di spedizione per tavole da surf più corte di 6'1" corrispondono ai costi di spedizione standard all'interno dell'UE.
Sfortunatamente, non è possibile avere la spedizione express.
SURF & SUP DI LUNGHEZZA A PARTIRE DA 6'1
Spediamo tavole da surf e SUP con lunghezza da 6'1 tramite DHL Freight.
Costi
€ 49
Tempo di transizione*
3-7 giorni lavorativi
Spedizione
- La consegna sarà effettuata durante le giornate lavorative, dal Lunedì al Venerdì.
- Per una consegna avvenuta con successo è necessario fornire il proprio indirizzo e il numero di telefono, perchè sarà da concordare una finestra temporale in cui sarà effettuabile la consegna. Se il primo tentativo di consegna non avesse esito positivo, sarà possibile organizzare il ritiro presso il centro ritiro del corriere o un secondo tentativo di consegna.
Eccezione resi
Se il tuo ordine è stato spedito con DHL Freight, dovrai sostenere i costi di reso.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.
RETURNS
You can find further information under Returns.
Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.
Monitoraggio della spedizione
Puoi controllare lo stato del tuo ordine nel tuo account o sotto la voce Traccia l'ordine.
Una volta che l'ordine è stato preso in carico dal corriere, potrai tenere traccia dello stato di consegna dell'ordine utilizzando il servizio di tracciamento della spedizione inserendo il numero di spedizione (tracking number):
Se hai altre domande, ti preghiamo di contattare il nostro servizio clienti.
*TEMPO DI TRANSITO
Tempo che il corriere impiega per la consegna.
Puoi trovare maggiori informazioni nella pagina disponibilità e tempi di consegna