Shipping options and costs
You can choose from the following shipping options:
€ 10 (∼ GBP 9) - Free shipping on orders over € 100 (∼ GBP 90)
1-3 business days
DHL will notify you via SMS or email before delivering your parcel, so you can adjust the delivery details to your
needs online. Please enter your phone number in the checkout process to make sure you don't
miss the notification.
If no one is present to accept the delivery, the courier will leave a notification and try a second delivery attempt on the next business day. If the second attempt remains unsuccessful, your parcel will be deposited at a nearby parcel shop. You can collect your order within the next 7 business days before it is returned to us.
You can find further information under Returns.
Once your parcel has been handed to the delivery carrier, you can stay up-to-date with the status of your delivery by using the parcel service’s tracking tool with your order tracking number:
- DHL Track & Trace Please select your location before entering your parcel number under "Track & Trace".
- GLS Track & Trace Please select your location before entering your parcel number under "Track a shipment".
- UPS Track & Trace Please select your location before entering your parcel number under "Quick start - Track".
Please contact our customer service if you have any other questions.
The time the parcel service requires to deliver your order.
More information can be found under availabilities & delivery times.