Payment options

PayPal is a payment service that allows you to easily, quickly and securely pay online. All you need is a PayPal account. Registration is free.

Payment process

1. Select "PayPal" as payment method in the checkout process.
2. You will be redirected to PayPal, where you have to log into your account to confirm the purchase.
3. There are no transaction costs.
4. Your order will be processed immediately.

If you don't complete the payment right away, your order will be saved and you can do so later on. Simply go to "My orders" in your customer account, select the order and click "Not paid yet - pay now". We will process your order as soon as you have confirmed the payment.

You can also use PayPal when ordering on the phone or per email. Let us know on the phone or in your ordering email and will we send you a PayPal payment link. 

With credit card you can pay quickly and 100% securely. We accept Visa, Mastercard, Diners Club, American Express, Discover, Maestro and in France also Carte Bancaire.

Whether you are already registered or not, you will be automatically redirected to the site of your bank during the payment process. To complete the order, please follow the steps indicated there.

Upon completion of some orders, a 3DS authentication will be carried out. Authentication guarantees the particularly secure processing of credit card transactions on the internet using special encryption procedures.

With this option, you can transfer the billing amount directly to our bank account. As soon as we have received your payment, we can continue processing your order. Please note that the transfer between banks can take up to 2 business days. 

Payment process

1. Select “Prepayment” as payment method in the checkout process.
2. Once you have completed your order, we will send you an email with all payment information and our bank details. You can also find them here.
3. Simply transfer the billing amount to our bank account (make sure that you select “no charge to the recipient”).
4. Indicate your name and order number as payment reference to guarantee quick processing.

Here you can find our bank details

Please note that payments in currencies other than the Euro can be subject to additional costs.

Amazon Pay connects to your Amazon account, so your delivery addresses and billing information are transferred automatically.

Attention: You need an Amazon customer account to use Amazon Pay

Payment process:

1. Add your items to the shopping basket.
2. After clicking the “Checkout” button, you will see a log in form. 
3. Press the Amazon Pay button and sign into your Amazon account.
4. Now you can make changes to your delivery and billing address if required.
5. Select your shipping method.
6. Confirm and send your order (only then Amazon will initiate payment and register your order with us).

Please note:

Redeeming a voucher when using Amazon Pay is not possible.

With PayPal Express you can directly access your PayPal account and transfer all billing and delivery information to save time while ordering.

Payment process:

1. Add your items to the shopping basket.
2. Select "PayPal Express" as payment method in the checkout process.
3. You will be redirected to PayPal Express, where you have to log into your account to confirm the purchase.
4. All required billing and delivery information will be transferred automatically and filled into our order form, so you don't have to re-type your addresses.
5. If you want your order delivered to a different address, you can change it in the last step of the checkout process on the order confirmation page.
6. Please check all your details on the overview page before confirming your order.
7. Your order will be processed immediately.
8. There are no transaction costs.

With this method, you have to pay a cash on delivery fee additionally to the regular shipping costs. Further information can be found under shipping methods & costs.

The courier will charge the total billing amount of your order upon delivery, so you can pay for your new products directly at your doorstep.

Please note:

• If no one is present to accept the delivery, the courier will leave a notification asking you to contact the parcel service.
• Alternatively to your home address, you can have your order delivered to your place of work or a friend or neighbour.
• Make sure that you have the exact billing amount in cash when your order arrives.
• Payment is in your local currency.
• Unfortunately, your order can’t be sent with express shipping when you pay with cash on delivery.