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Free shipping from € 40
Euro-Label certified
Free returns from € 40
All countries

Shipping options and costs


You can choose from the following shipping options:

Standard delivery

COSTS

€ 2 - Free shipping on orders over € 40

TRANSIT TIME*

1-2 business days

DELIVERY

  • Austrian Post
    If no one is present to accept the delivery, the postman will deposit your parcel at a nearby post office. You can collect your order within the next 7 days.
  • GLS
    GLS will make up to two delivery attempts. If the courier can't reach you by telephone or find an alternative way of delivery (e.g. your neighbour), they will deposit your parcel at the closest GLS parcel shop. You will receive a notification and can pick up your order within the next 9 days.
    You can find your closest GLS shop here.

RETURNS

You can find detailed information underReturns.

Collect in store

You can collect your order in one of our shops free of charge. Simply select “Collect in store” as delivery option in the last step of the checkout process and pick your shop location. We will send you an email as soon as your goods are ready for pick up. With this option, you can try your new products in-shop and only take home what you like.

An overview of our shops can be found at Blue Tomato Shops.

Cash on delivery

COSTS

€ 8.90 (including shipping costs)

If you select cash on delivery as payment method, you pay for your products and the shipping with the courier on delivery.

DELIVERY

Austrian Post

If no one is present to accept the parcel, the postman will deposit your package at a nearby post office, where you can also pay by credit card.

GLS

GLS will make up to two delivery attempts. If the courier can’t reach you by telephone or find an alternative way of delivery (e.g. your neighbour), they will be deposit your parcel at the closest GLS parcel shop.
Here you can find GLS shops around you:  www.gls-paketshop.at

Express delivery

COSTS

€ 9.90

TRANSIT TIME*

1-2 business days

DELIVERY

Deliveries are also on Saturdays!
This shipping option is always subject to a charge. GLS will make up to two delivery attempts. If the courier can't reach you by telephone or find an alternative way of delivery (e.g. your neighbour), they will deposit your parcel at the closest GLS parcel shop. You will receive a notification and can pick up your order within the next 9 days.
Here you can find GLS shops around you: www.gls-paketshop.at

RETURNS

You can find detailed information under Returns.

Surfboards & Stand Up Paddle Boards

SURFBOARDS SHORTER THAN 6'1
The delivery of surfboards shorter than 6‘1 is charged with the standard delivery price within the EU.
Express delivery unfortunately is not possible.

SURF- & SUP-BOARDS FROM A LENGTH OF 6'1
We deliver surfboards and SUP boards from a length of 6'1 via DHL Freight.

Costs
Delivery in one of our shops: for free | Delivery to your desired address: € 39

Transit time*
1-4 working days

Delivery

  • Delivery takes place on working days from Monday to Friday.
  • For a successful delivery it is necessary to give next to your address also the telephone number in the order process as a time window is agreed by telephone in which the delivery will take place. If the first delivery attempt is not successful, a pick-up at the responsible terminal or a second fee-based delivery date can be arranged.

Exception for the return

If your order was shipped with DHL Freight, you will have to cover the costs of the return shipment.

 

Order Tracking

You can see the processing status of your order in your customer account or under order tracking.

Once your parcel has been handed to the delivery carrier, you can stay up-to-date with the status of your delivery by using the parcel service’s tracking tool with your order tracking number:

Please contact our customer service if you have any other questions.

*TRANSIT TIME

The time the parcel service requires to deliver your order.
More information can be found under availabilities & delivery times.