Shipping options and costs

All parcels are shipped duty paid & taxed from the EU, so you don’t have to pay customs charges/duties.

You can choose from the following shipping options:

Costs

149 kr - Free shipping on orders over 1799 kr

Parcels with a length from 175cm up to 200cm will be shipped with GLS.

Please note that these amounts can slightly vary when converted to NOK due to exchange rate fluctuations. If you have any questions, please contact our Customer Service.

Transit Time*

4-6 business days

Delivery

FedEx

Delivery on working days from Monday to Friday.
If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

DPD Postnord

Delivery on working days from Monday to Friday.
If nobody is present at the given address during delivery time, the deliverer will leave a notification and your parcel will be stored at the nearest parcel shop branch, where it will be available for pick up for about 10 days.

Return

Find out more details under returns.

Click & Collect

You can collect your order in one of our shops free of charge. Simply select “Collect in store” as delivery option in the last step of the checkout process and pick your shop location. We will send you an email as soon as your goods are ready for pick up. You can easily try on the goods and return them if necessary.

An overview of our shops can be found at Blue Tomato Shops.

Click & Collect is unfortunately not possible for payments with Klarna.

Express delivery

COSTS

239 kr

TRANSIT TIME*

1-3 business days

DELIVERY

Delivery on working days from Monday to Friday.
You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

RETURNS

You can find further information under Returns.

Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.

Surfboards & Stand Up Paddle Boards

SURFBOARDS SHORTER THAN 6'1

The delivery of surfboards shorter than 6‘1 is charged with the standard delivery price. Express delivery unfortunately is not possible.

SURF- & SUP-BOARDS FROM A LENGTH OF 6'1

Unfortunately it is not possible to ship to your desired address outside the EU.
However, you have the following options:

Free shipping to our shops

Order Tracking

You can see the processing status of your order in your customer account or under order tracking.

Once your parcel has been handed to the delivery carrier, you can stay up-to-date with the status of your delivery by using the parcel service’s tracking tool with your order tracking number:

Please contact our customer service if you have any other questions.