Shipping options and costs

Blue Tomato takes care of customs clearance and import sales tax for orders from Switzerland.

You can choose from the following shipping options:

Standard delivery

Costs

CHF 5,00 - for all orders under CHF 50

CHF 2,00 - for orders above CHF 50

Transit Time*

2-4 business days

Delivery Attempts

FedEx

Delivery on working days from Monday to Friday.
If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

Returns

You can find more information on returns here.

Click & Collect

You can collect your order in one of our shops free of charge. Simply select “Collect in store” as delivery option in the last step of the checkout process and pick your shop location. We will send you an email as soon as your goods are ready for pick up. You can easily try on the goods and return them if necessary.

An overview of our shops can be found at Blue Tomato Shops.

Click & Collect is unfortunately not possible for payments with Klarna.

Express delivery

COSTS

CHF 30,00

TRANSIT TIME*

1 business day

DELIVERY

Delivery on working days from Monday to Friday.
You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.

RETURNS

You can find further information under Returns.

Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.

Surfboards & Stand Up Paddle Boards

SURFBOARDS SHORTER THAN 6'1

The delivery of surfboards shorter than 6‘1 is charged with the standard delivery price. Express delivery unfortunately is not possible.

SURF- & SUP-BOARDS FROM A LENGTH OF 6'1

Unfortunately it is not possible to ship to your desired address outside the EU.
However, you have the following options:

Free shipping to one of our shops
Pick up in Vorarlberg/near the Austrian border.
If this is an option for you, please contact our Customer Service.

Order Tracking

You can see the processing status of your order in your customer account or under order tracking.

Once your parcel has been handed to the delivery carrier, you can stay up-to-date with the status of your delivery by using the parcel service’s tracking tool with your order tracking number:

Please contact our customer service if you have any other questions.