Leveransmetoder & -kostnader
Vi erbjuder följande leveransalternativ:
COSTS
€ 9,90 - Free delivery from € 100,- order cost!
TRANSIT TIME*
2-5 workdays
DELIVERY
FedEx
- Delivery on working days from Monday to Friday.
- If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
NOTE:
- We understand that receiving your order promptly is important to you. To ensure the quickest delivery possible, we may ship items from your order separately. As a result, you might receive multiple deliveries, possibly through different carriers and methods, each with its own delivery time. Rest assured, we'll provide you with individual tracking information for each shipment, so you can monitor the progress of your items every step of the way.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped from the shop directly.
- Please enter your phone number and email address in the checkout process, so we can notify you as soon as your parcel is on its way. It also helps us to quickly clarify any questions about your order and provide you with the best service possible.
RETURNS
Find out more return-details here!
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped via standard shipping. We apologise for the inconvenience.
RETURNS
You can find further information under Returns.
SURFBRÄDOR KORTARE ÄN 6'1
Leveransen av surfbrädor kortare än 6'1"" debiteras standardleveranspriset inom EU.
Expressleverans är tyvärr inte möjligt.
SURF- & SUP-BRÄDOR FRÅN EN LÄNGD PÅ 6'1
Vi levererar surfbrädor och SUP-brädor med en längd från 6'1 via DHL Freight.
Kostnader
€ 49
Transittid*
3-7 arbetsdagar
Leverans
- Leverans på arbetsdagar från måndag till fredag.
- För en framgångsrik leverans är det nödvändigt att ange din adress samt ditt telefonnummer, eftersom en överenskommelse om ett tidsfönster sker via telefon, under vilket leveransen kommer att ske. Om det första leveransförsöket misslyckas kan en upphämtning vid den ansvariga terminalen eller ett andra leveransdatum ordnas.
DHL Freight returundantag
Om din beställning skickades med DHL Freight måste du bära kostnaderna för att returnera den.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.
RETURNS
You can find further information under Returns.
Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.
Paketspårning
Du kan se statusen för din beställning genom ditt kundkonto eller under Spåra beställning.
När ditt paket har överlämnats till leverantören hålls du uppdaterad om leveransstatusen genom att använda pakettjänstens spårningsverktyg med ditt orderspårningsnummer:
Vänligen kontakta vår kundtjänst om du har några andra frågor.
*TRANSPORTTID
Tiden som leveransservicen behöver för att leverera ditt paket. Mer information finns under Leveranstider/Tillgänglighet.