Leveringsmuligheder
Vi tilbyder dig følgende forsendelsesmuligheder:
COSTS
€ 5,90 - free shipping on orders over € 50
TRANSIT TIME*
2-5 business days
DELIVERY
FedEx
- Delivery on working days from Monday to Friday.
- If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
NOTE:
- We understand that receiving your order promptly is important to you. To ensure the quickest delivery possible, we may ship items from your order separately. As a result, you might receive multiple deliveries, possibly through different carriers and methods, each with its own delivery time. Rest assured, we'll provide you with individual tracking information for each shipment, so you can monitor the progress of your items every step of the way.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped from the shop directly.
- Please enter your phone number and email address in the checkout process, so we can notify you as soon as your parcel is on its way. It also helps us to quickly clarify any questions about your order and provide you with the best service possible.
RETURNS
Find out more details under returns.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped via standard shipping. We apologise for the inconvenience.
RETURNS
You can find further information under Returns.
SURFBOARDS KORTERE END 6'1
Leveringen af surfboards kortere end 6'1 bliver der opkrævet standard leveringspris inden for EU.
Ekspresslevering er desværre ikke muligt.
SURF- & SUP-BOARDS FRA LÆNGDE 6'1
Vi leverer surfboards og SUP boards fra en længde af 6'1 via DHL Freight.
Omkostninger
€ 49
Transittid*
3-7 arbejdsdage
Levering
- Levering på hverdage fra mandag til fredag.
- For en succesfuld levering er det nødvendigt at du oplyser både din adresse og dit telefonnummer, da vi skal ringe til dig for at aftale et interval, som leveringen kan finde sted i. Hvis første forsøg ikke lykkedes, kan det enten aftales, at du henter pakken hos pakke-terminalen eller at et nummer to leveringsforsøg skal finde sted.
DHL Freight returneringsundtagelser
Hvis din ordre var sendt med DHL Freight, skal du selv betale for at returnere den.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.
RETURNS
You can find further information under Returns.
Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.
Pakkesporing
Du kan se din ordre statur under din kundekonto eller under bestil tracking.
Når din pakke er blevet overdraget til fragtfirmaet, kan du holde dig opdateret med status på din pakke, ved at bruge fragtfirmaets tracking værktøj og dit tracking nummer.
Kontakt venligst vores kundeservice, hvis du har nogle andre spørgsmål.
*LEVERINGSTID
Tid at leveringsservice tager at levere.
Mer information hittar du under tillgänglighet & leveranstider.