Način in stroški dostave
Nudimo vam naslednje možnosti dostave:
COSTS
€ 9.90 - Free shipping on orders over € 100
TRANSIT TIME*
4-8 business days
DELIVERY
FedEx
- Delivery on working days from Monday to Friday.
- If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
NOTE:
- We understand that receiving your order promptly is important to you. To ensure the quickest delivery possible, we may ship items from your order separately. As a result, you might receive multiple deliveries, possibly through different carriers and methods, each with its own delivery time. Rest assured, we'll provide you with individual tracking information for each shipment, so you can monitor the progress of your items every step of the way.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped from the shop directly.
- Please enter your phone number and email address in the checkout process, so we can notify you as soon as your parcel is on its way. It also helps us to quickly clarify any questions about your order and provide you with the best service possible.
RETURNS
Find out more details under returns.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address. Please note, that in such cases, the courier is not liable for loss or damage of the parcel.
- Some of our orders are shipped by our shops. If your items are available sooner at a shop than at our warehouse, they’ll be shipped via standard shipping. We apologise for the inconvenience.
RETURNS
You can find further information under Returns.
SURFBOARD DESKE KRAJŠE OD 6'1
Dostava surfboard desk krajših od 6'1 se obračuna po ceni standardne pošiljke znotraj EU.
Ekspresna dostava na žalost ni na voljo.
SURF & SUP DESKE DALJŠE OD 6'1
Surfboard in SUP deske daljše od 6'1 so dostavljene z DHL Freight.
Cenik
€ 49
Čas dostave*
3-7 delovnih dni
Dostava
- Dostava v delovnih dneh od ponedeljka do petka.
- Za uspešno dostavo je nujno, da poleg svojega naslova podate tudi telefonsko številko, saj se časovno okno za dostavo dogovori po telefonu. Če prvi poskus dostave ni uspešen, se je možno dogovoriti za prevzem na odgovornem terminalu ali za drug datum dostave.
DHL Freight posebnosti pri vračilu
Če je vaše naročilo poslano z DHL Freight, boste morali prevzeti stroške vračila.
COSTS
€ 12.90
TRANSIT TIME*
1-3 business days
DELIVERY
- Delivery on working days from Monday to Friday.
- You must enter your phone number in the checkout process. If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
- Alternatively, you can also provide a signed confirmation that authorizes FedEx to leave your package at a safe spot if you’re not at the delivery address.
RETURNS
You can find further information under Returns.
Our shops ship some of our orders. In case your products were faster available in one of our shops than from our warehouse, the shop will send them with standard shipping. We apologise for this inconvenience.
Sledenje pošiljki
Status narocila lahko spremljate na svojemuporabniškem profilu med vašimi narocili ali na strani Sledenje pošiljki.
Ko vašo pošiljko predamo dostavni službi lahko pricnete s spremljanjem aktualnega stanja dostave s pomocjo orodja za sledenje in vašo številko za sledenje pošiljke.
Vkolikor imate dodatna vprašanja, vas prosimo, da kontaktirate naša službo za pomoc strankam .
*ČAS POŠILJANJA
Čas, ki ga potrebuje dostavna služba za dostavo paketa.
Več informacij lahko najdeš pod razpoložljivost & dostavni čas.