Frequently Asked Questions - Warranty

Yes, all products come with a 2-year warranty. Each claim is inspected individually.

If the claim is accepted, the manufacturer will issue a credit for the item’s value, which cannot be refunded but can be used for future purchases - more information on warranty.

Please contact our customer service team with your order number, clear photos of the defect from all angles, and a brief description of the issue and how it occurred. We will have a look at the issue with our warranty department and assist you further. 

Falls die Reklamation bestätigt wird, stellt der Hersteller eine Gutschrift über den Wert des Produktes aus. Die Gutschrift kann nicht rückerstattet, aber für zukünftige Einkäufe verwendet werden.