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Frequently Asked Questions - Order


How do I place an order?

Once you’ve made your selection, add the desired item(s) to your shopping cart. In your cart, you’ll find all the items you’ve added. Before clicking "checkout" and proceeding with payment to complete your order, please double-check your selected color, size, and quantity.

What happens after have placed an order?

Shortly after placing your order, you will receive a confirmation email with your order number. You can track the status of your order under "Orders" in your customer account. We will also notify you and send you a tracking number in another email as soon as your package leaves our warehouse 

How can I cancel an order?

You can cancel your order through your customer account. If you can't cancel it online, please contact our customer service. Please note that cancellations are only possible before your order is processed for shipment.

How can I add or remove items from my order?

You can cancel your order through your customer account. If you can't cancel it online, please contact our customer service. Please note that cancellations are only possible before your order is processed for shipment.