Frequently Asked Questions - Order
Once you’ve made your selection, add the desired item(s) to your shopping cart. In your cart, you’ll find all the items you’ve added. Before clicking "checkout" and proceeding with payment to complete your order, please double-check your selected color, size, and quantity.
Shortly after placing your order, you will receive a confirmation email with your order number. You can track the status of your order under "Orders" in your customer account. We will also notify you and send you a tracking number in another email as soon as your package leaves our warehouse
You can cancel your order through your customer account. If you can't cancel it online, please contact our customer service. Please note that cancellations are only possible before your order is processed for shipment.
You can cancel your order through your customer account. If you can't cancel it online, please contact our customer service. Please note that cancellations are only possible before your order is processed for shipment.