We process all of your orders as quickly as possible. However, the delivery time depends on several factors, such as your selected payment method, the availability of the products and the type of delivery.
As a general rule:
Delivery period = parcel transit time + order preparation time
Parcel transit time:
The transit time for your delivery is the time period required by the courier service to send your delivery. This varies depending on the courier service and the country the parcel is being delivered to. For more information about parcel transit times, please refer to the delivery information for your country or read through the detailed information about possible delivery methods available during the ordering process.
Order preparation time:
Please also take note of the delivery information on the product detail pages: zB. "Ready for Shipment: 5-7 working days" doesn’t mean that the parcel will be sent within the next 5-7 days. It means that we need 5-7 working days to prepare your order for shipment. This is because some products must be re-ordered from the producers, for example.
The order can only be dispatched once this process is finished. That’s why you need to add this time to the relevant parcel transit time!
Please also remember that prepayments can take 4-5 days before the money reaches our bank account. This depends on the banks and their transfer methods. If you choose a different payment method, we can process your order more quickly.
All information on payment methods for your country is available here.
We do not have any influence over the exact time of the arrival of your delivery!